Delivery & Returns

🚚 Delivery Policy – Lankaseeds.com

At Lankaseeds.com, we aim to deliver fresh, high-quality seeds to your doorstep in a safe and timely manner.

📦 Order Processing

  • All orders are processed within 1–3 business days after payment confirmation.
  • Orders are not processed or shipped on weekends or public holidays.

🚚 Delivery Time

  • Delivery worlwide from Sri Lanka typically takes 2–7 weeks, depending on your location.
  • Remote areas may require additional delivery time.

📍 Delivery Coverage

  • We deliver worldwide from Sri Lanka.
  • Customers will be contacted if there are any delivery restrictions for specific locations.

💰 Shipping Charges

  • Shipping fees may vary based on location and order size.
  • Any applicable delivery charges will be displayed at checkout.

📦 Packaging

  • All seeds are carefully packed to maintain freshness and quality during transit.
  • We ensure secure packaging to prevent damage during delivery.

🔄 Delays

  • While we strive for timely delivery, delays may occur due to weather conditions, courier issues, or unforeseen circumstances.
  • We will notify customers in case of significant delays.

📞 Contact Us

For any delivery-related inquiries, please contact us:
📧 Email: contact@lankaseeds.com
📱 WhatsApp: +94 788905757

🔄 Refund & Return Policy – Lankaseeds.com

At Lankaseeds.com, we take great care to ensure that all seeds and planting materials are fresh, high-quality, and properly packed before delivery. Due to the nature of agricultural products, our refund and return policy is outlined below.

🌱 No Return on Seeds

  • We do not accept returns for seeds once the order has been delivered.
  • Seeds are perishable and cannot be reused or resold for quality assurance reasons.

💰 Refund Eligibility

Refunds may be considered only under the following conditions:

  • You received the wrong item
  • The product was damaged during delivery
  • The order was missing items

📸 Proof Required

  • Customers must provide clear photos or videos of the received product within 48 hours of delivery.
  • Claims without proof may not be accepted.

🔁 Replacement Policy

  • If approved, we may offer a replacement of the same product instead of a refund.
  • Replacement will be sent within 3–7 business days, subject to stock availability.

⏳ Refund Processing Time

  • Approved refunds will be processed within 5–10 business days.
  • Refunds will be made via the original payment method or agreed alternative.

❌ Non-Refundable Cases

We do not offer refunds for:

  • Change of mind after purchase
  • Incorrect planting or poor germination due to customer handling
  • Delays caused by courier services or external factors

📞 Contact Us

For refund or return inquiries, please contact:
📧 Email: contact@lankaseeds.com
📱 WhatsApp: +94 788905757